At Nomadotour (operating as [Legal Company Name], referred to herein as “we,” “us,” or “our”), we respect your privacy and are deeply committed to protecting the personal data of our clients, website visitors, and partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://nomadotour.com) or utilize our luxury travel planning, Nile cruise arrangements, and private tour services.
By accessing our website or booking our services, you acknowledge that you have read and understood the practices described in this policy.
Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”).
A. Information Provided Directly by You
Contact Information: Name, email address, telephone number, WhatsApp contact, and postal address.
Travel Details: Passport information, date of birth, nationality, dietary requirements, medical/mobility requests, preferred travel dates, and travel partner details.
Payment Information: Billing address and payment confirmation data. (Note: Full credit/debit card numbers are processed through secure, PCI-DSS compliant third-party payment gateways; we do not store full card numbers on our servers).
Inquiries & Communications: Any personal information you provide when filling out forms, requesting quotes, or communicating with our team via email or messaging platforms.
Information Collected Automatically
Technical & Usage Data: IP address, browser type, operating system, device details, referring URL, pages viewed, time spent on pages, and navigation paths.
Cookies & Tracking Data: Collected via cookies and web analytical tools. For detailed information, please refer to our Cookie Policy.
How We Use Your Information
We use the collected information for specific, legitimate operational and commercial purposes, including:
Service Delivery
Designing tailor-made itineraries, booking hotels, reserving private transport, arranging Nile cruises, and securing entrance permits with official authorities.
Legal Compliance & Safety
Fulfilling legal, tax, and regulatory requirements in Egypt, verifying visitor credentials for local security checkpoints, and managing emergency situations.
Communication
Responding to inquiries, sending booking confirmations, travel vouchers, and itinerary updates, as well as providing 24/7 concierge support during your stay in Egypt.
Payment Processing
Processing transactions and issuing formal invoices and booking confirmations.
Disclosure & Sharing of Information
We value your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only under the following strictly defined conditions
Travel Service Providers:
Trusted third-party vendors required to fulfill your itinerary (e.g., luxury hotels, private Nile cruise operators, domestic airlines, local licensed guides, and transport partners).
Government & Authorities:
Official Egyptian security and tourism regulatory authorities as required by law or local security mandates for travel permits and hotel check-in protocols.
Legal Obligations:
When required by law, subpoena, or legal proceedings to protect the rights, safety, or property of Nomadotour, our clients, or the public.
Payment Processors:
Certified payment gateway providers to process secure transactions.
International Data
Data Transfers
As an international luxury travel operator, your information may be processed in Egypt and stored on secure servers or cloud hosting services globally. By providing your information, you consent to the transfer and storage of data across international borders as necessary to deliver our services.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, complete travel bookings, resolve disputes, and maintain compliance with legal, accounting, or tax mandates under Egyptian law.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission (SSL), restricted access controls, and regular technical audits. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your country or region of residence (including the UK, EU, US, Canada, and Australia), you may hold the following rights regarding your personal data:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data, subject to legal obligations requiring retention.
Right to Object/Opt-Out: Unsubscribe from marketing communications at any time using the opt-out link in our emails.
To exercise any of these rights, please contact our team at [info@nomadotour.com].